Privacy Policy
We designed Hamumu to connect people not collect them. Here’s how we protect your data and respect your privacy.
Effective Date: November 2025
Hamumu (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our products, apps, and websites (collectively, the “Service”).
1. Information We Collect
a. Account Information
When you sign up, we collect your name, email or phone number, preferred language, and profile details.
b. Voice Data & Transcripts
Hamumu processes your voice messages to provide transcription and translation. Audio files and transcripts are encrypted and stored securely within your workspace.
c. Usage Data
We collect app interactions, error logs, and device data (such as browser type, OS, and IP address) timprove performance and reliability.
d. Communication Data
If you contact support or submit a form, we retain that correspondence to assist with your request.
2. How We Use Your Information
We use collected information to:
Deliver push-to-talk, transcription, and translation services.
Maintain secure and reliable communication between users.
Improve product performance and develop new features.
Provide customer support and account management.
Ensure compliance with legal or regulatory requirements.
We do not sell or rent your data to advertisers.
3. Data Ownership & Access
All voice, transcript, and translation data belong to your organization or workspace.
Admins control retention, export, and deletion policies.
Hamumu acts as a data processor under applicable privacy laws.
4. Data Retention
Your data is retained based on your plan:
Starter: 30 days of message history.
Teams: 180 days.
Enterprise: Unlimited or as contractually defined.
You may request deletion of your data anytime by contacting support.
5. Security Measures
We use industry-standard encryption (AES-256 at rest, TLS in transit).
Access to servers and storage is limited to authorized personnel.
Regular audits and penetration tests help prevent unauthorized access.
6. Third-Party Services
We may use cloud infrastructure (e.g., AWS, Google Cloud) and analytics tools to operate the Service.
These providers comply with GDPR and other relevant privacy frameworks.
7. International Data Transfers
If you access Hamumu from outside your country, your data may be processed in regions where our servers operate. We ensure adequate protection through standard contractual clauses.
8. Your Rights
Depending on your location, you may have the right to:
Access and obtain a copy of your personal data.
Request correction or deletion of inaccurate information.
Object to certain types of processing.
Withdraw consent where applicable.